Course Name:
Professional Development Package is a combination of:
Computer Reservations Systems Training
IATA Fares & Ticketing I&II
Course Fee’s : US$695
Duration:
Computer Reservation Systems Training
80 Hours online including final assessment. On average this will take 3 months to complete.
IATA Fares & Ticketing I&II
90 hour online course with printed workbook for fare construction with practical exercises. Revision and Final Assessment another 20 hours allowed. You can access the course for 6 months, but it is best to complete it and the assessment within 4 months for maximum retention of the material.
Unit of Competency:
Computer Reservations System Training
Control reservations using a Computer Reservations System
IATA Fares & Ticketing I&II
Construct normal International airfares
Construct advanced international airfares
Competency Code:
Computer Reservations System Training
SITTTSL010A
IATA Fares & Ticketing I&II
SITTTSL013A and SITTTSL015A
What you will learn:
Computer Reservations Systems Training
A Computer Reservation system known as a CRS is also called a GDS in some markets. This is a short term for a Global Distribution System. You will learn how to check for airline seat availability, make, amend and cancel client bookings, quote airfares, issue e-tickets and many more travel industry processes – you will actually be doing what Travel Industry Employees do each day while learning a great deal about the airline and agency sectors. You can select from Amadeus, Abacus, Galileo or Sabre.
IATA Fares & Ticketing I&II
IATA is the International Air Transport Association – IATA Fares and Ticketing I & II is an online course that will teach you how to calculate IATA fares using your computer reservation systems formats.
Hayton’s IATA Fares and Ticketing I & II course is an industry recognised, well-established course, now been updated for the use of a CRS/GDS.
Why do I need to learn about IATA Fares and Ticketing?
This qualification forms the basis of the required knowledge of global airfares. It will give you the background and training so necessary to understand the world of airfares. The IATA system of fare construction applies when flexible, multi-carrier itineraries are required, they often apply to corporate or business travel for full, economy, business and first class travel. IATA fares offer great flexibility for your client.
You will learn how to calculate normal international airfares using the steps of the IATA Mileage System of Fare Construction using a Computer Reservation System (CRS) – also called a GDS (Global Distribution System).
To register:
Simply click on the Enrol Now button and follow the prompts. You will receive an e-mail acknowledging your registration.
After registration:
You will be e-mailed a Student Profile to complete and return to the College plus a receipt for the course fee.
After your enrolment is processed, you will be e-mailed instructions along with a username and password that will give you access to the course which is delivered entirely online.
Training Tips will be provided.
Qualifications/accreditation/recognition:
Computer Reservations Systems Training
Computer Reservations Systems Training has been accredited by VETAB. (NSW Vocational Education & Training Board) On demonstration of competence and successful completion of this Unit of Competency a nationally accredited and industry recognised Statement of Attainment will be issued. This represents credit towards the SIT Certificate IIII in Tourism (Retail Travel Sales)
Who is this course for
The Professional Development Package is a great course developed for people who are already working in the Industry but need to improve their skills
An ideal course for:
Travel industry employees wanting to increase their skills
Those who need an IATA Fares and Ticketing I & II certificate
People wishing to open up their own travel business,but do not know anything about the Travel Industry or have the Skills required, to successfully run a travel company
Detailed Curriculum
Computer Reservation System Training
Detailed curriculum
Amadeus GDS Airline Reservations – Part I Agent work areas, AIS, basic and advanced PNR elements, basic flight availability, basic timetables, basic/miscellaneous PNR retrieval entries, book/cancel/rebook segments, calculator functions, calendar functions, cancel/change PNR elements, change/cancel seating elements, clock functions, currency conversion, encode/decode aircraft equipment, encode/decode airlines, encode/decode cities and airports, encode/decode countries, flight details, help system, seat maps/requests/wishes, sign in/out.
Advanced flight availability, ARNK segments, change segment status, direct access, non-homogeneous PNRs, open segments, option element, passive segments, placing PNRs on queue, PNR claim, priority waitlist, profiles, queues, schedule changes, split PNR, waitlist assurance, waitlist segments.
Amadeus GDS Automated Fares and Ticketing – Part II
"Best Buy" pricing, "Best Buy" pricing with automatic rebook, change/delete fare elements, change/modify fare displays, commission element, create TST, delete TST, electronic ticketing, fare displays, fare endorsement element, fare notes, fare routing information, fare rules, form of payment, itinerary pricing, pricing specific passenger types, pricing specific passengers, pricing specific segments, print tickets, print tickets from queue.
Galileo GDS Airline Reservations – Part I ARNK segments, basic and advanced BF fields, basic and advanced BF retrieval entries, basic and advanced flight availability, basic and advanced timetables, book/cancel/rebook/insert segments, calculator functions, calendar functions, change segment status, change/cancel/reboot seat assignments, change/delete/insert BF fields, currency conversion, divide a party, encode/decode aircraft equipment, encode/decode airline names, encode/decode cities and airports, encode/decode countries, encode/decode states and provinces, flight details displays, open segments, passive segments, queues, seat availability maps and assignments, seat configuration maps, schedule changes, sign on and sign off, waitlist segments.
Galileo GDS Automated Fares and Ticketing – Part II
Basic fare quote, "Best Buy" fare quote, fare displays, fare notes, fare quote using connection modifier, fare quote using country modifier, fare quote using form-of-payment modifier, fare quote with passenger selection modifier, fare quote with sale date, fare quote with segment selection modifier, fare quote using stopover modifier, filed fares, North American fare displays, print tickets, print tickets from queue, ticketing modifiers.
Sabre GDS Airline Reservations – Part I Agent assembly areas, ARNK segments, basic and advanced city pair availability, basic and advanced PNR fields, book/cancel/rebook/insert segments, calculator functions, calendar functions, change and delete PNR fields, change segment status, currency conversion, encode/decode, flight details displays, open segments, queues, reduce/divide party, retrieve PNR, passive segments, seat maps and assignments, sign in/out, STARs, waitlist segments, Format Finder.
Sabre GDS Automated Fares and Ticketing – Part II "Bargain Finder" fare search, fare displays, fare rules, foreign currency fare displays, FP line, FP line delete, FP line form of payment, FP line validating carrier, print tickets, print tickets from queue, print tickets with no FP line, rebook itinerary using "Bargain Finder" entry, "Shopper's" fare display, WP entry, WP entry connection indicator, WP entry segment selection, WP entry sell city/ticket city, WP line passenger selection.
IATA Fares & Ticketing I&II
An Introduction to Airfares, IATA Areas and Sub-Areas, Journey types: Oneway, Round trip, Circle trip, Open Jaw, Global Indicators for Fare Construction, GDS entries required to retrieve fares, display mileage and create airfare records, the IATA Mileage System and the IATA Fare Formula - NUCs, MPM, TPM, EMA, EMS, Higher Intermediate Points (HIPs), Limitations on indirect travel: Side trips, end-on combinations, Surface sectors, One-way Backhaul Check (BHC), The Fare Breakpoint, Circle Trip Minimum Check (CTM), Common Point Minimum Check (CPM), Round World fares and the Minimum Check (RWM), Pricing Units, Mixed Class Travel, Currency conversion, Calculating taxes, Linear fare construction e-ticketing
Is it for you?
If you are new to the industry or are looking to join the industry but have no background knowledge or skills, then this is the package for you.
After successful completion of Introduction to the Travel and Tourism Industry you will be able to understand the industry’s terminology, sectors, markets, inter-relationships and gain a background knowledge of the industry which takes years to learn.
After successful completion of the Computer Reservations Systems Training you will be competent in the skills required to book client itineraries, fare quote and issue e-tickets. Choose from Amadeus, Galileo or Sabre.
After successful completion of IATA Fares and Ticketing I&II you will be able to calculate IATA Fares using a CRS, also includes Calculate Normal and Advanced International Airfares.
What do I need
Good English Skills and a genuine interest in the Travel and Tourism Industry. Hayton College courses are accessed from a computer using the internet. Basic PC skills along with keyboarding skills are required to complete Hayton College courses.
My commitment
You will need to read all Training Tips and Instructions sent out with the course Log in details. They need to set aside a certain amount of time per day or week to complete the courses. You need to do only one lesson at a time and then review any notes you have taken. Do the quizes as they appear. Complete all assessments in the timeframe given.
Our commitment to you
Hayton College is dedicated to student support from the moment you register.
Students receive one to one e-mail support from an Industry Expert.
Hayton tutors and trainers all have relevant Industry and Training Experience
Hayton College offers its students dedicated e-mail support, telephone and Skype support (at agreed times) if required, readiness checks prior to quizes plus additional prepared exercises where required.
For students requiring additional support, tutoring packages are also available.
What jobs can I do after
After successful completion students will be able to apply for jobs in the operations areas of the travel industry including: Airline Reservations, tour operator reservations, ticketing consolidators, travel agent / consultants or open their own travel business



