Course Name: Moving to Amadeus
Course Fee’s: US$175
Duration: 40 hours online interactive training, including final assessment.
On average this will take most students 3 months to complete.
Unit of Competency: Control reservations using a computerised system
Competency Code: SITTTSL010A
What you will learn:
Transfer your current Computer Reservation System Skills (Sabre, Galileo & Abacus) to Amadeus.
On this course you will learn how to check for airline seat availability, make, amend and cancel client bookings, quote airfares, issue e-tickets and many more travel industry processes using Amadeus.
To register:
Simply click on the Enrol Now button and follow the prompts. You will receive an e-mail acknowledging your registration.
What happens after you register:
You will receive an e-mail acknowledging your registration. Please complete the Student Profile when you register and a receipt for the course fee will be sent to your e-mail address.
After your enrolment is processed, (may take up to 24 hours depending on when you register) an Account ID and Password will give you access to the course which is delivered entirely online.
Divided topics, lessons, drills and exercises followed by quizes and final assessment to demonstrate competency. It is important to take each quiz as the questions reinforce the learning process and help you to remember the key learning points.
You should complete the material within 3 – 4 months ideally for maximum retention but you have access to the material for 6 months after registration – at which time your access will expire. By this time you should have also completed the final assessment tasks.
Requests for an Extension: Naturally, if you have any problems meeting this deadline we will consider an extension, please e-mail the College outlining the reasons for your request.
Qualifications/accreditation/recognition:
Computer Reservations Systems Training has been accredited by VETAB. (NSW Vocational Education & Training Board) On demonstration of competence and successful completion of this Unit of Competency a nationally accredited and industry recognised Statement of Attainment will be issued. This represents credit towards the SIT Certificate IIII in Tourism (Retail Travel Sales)
Who is this course for?
This interactive skills based course is designed for users of one GDS to convert to using Amadeus. This could include working for an airline in the Reservations or Fares & Ticketing department, a Ticket Consolidator, Tour Operator or as a Travel Agent/Travel Consultant. The courses are therefore ideal for current industry employees who need to transfer their client reservations, fare quoting and ticket issuance skills to Amadeus. This course also includes hotel and car reservations.
Detailed curriculum
Sign In / Out, agent work areas, help system, information system (AIS), encode and decode, time and date functions, PNR overview, basic PNR retrieval, PNR subfield display, flight availability, return availability, availability options, alliance availability, availability change options, availability access types, direct access availability, dual city pair availability, flight information, MCT, booking seats from availability, entering names, contacts, ticketing elements, enter a received-from element, build and end a complete PNR, remark and address elements, FF element, OSI/SSR elements, form of payment, commission element, changing and canceling PNR elements, cancel PNR elements, change contact and ticketing elements, change name elements, rebook itinerary segments, manually rearrange segments, changing segment status, seat maps and seat assignment, seating requests by type, seat maps and specific seat assignment, modify seating elements, displaying profiles, creating PNRs from profiles, modify profiles, PNR claim, passive segments, PNR duplication, fare displays, displaying fare notes and fare note categories, itinerary pricing, itinerary pricing for single and multiple passengers, stored itinerary pricing, fare elements, fare notes from itinerary pricing, cars, vehicle type codes, direct car sell, car location lists, car availability and rate displays, modifying and cancelling car segments, hotels, hotel location lists, hotel availability and bookings, hotel features displays, displaying specific categories of hotel features, hotel pricing displays, Queues, queue count, placing PNRs on queue, option element, queues access, remove PNRs from queue, delay PNRs from queue, ticket and invoice/itinerary printing, basic ticketing entry, optional ticketing qualifiers, electronic ticket record, invoice entries, invoice adjustment remarks
Assessment
There are 2 final assessments – skills and knowledge must be demonstrated.
Is it for you?
If you want to change jobs but need Amadeus GDS skills this course will convert you from one GDS to another in a shorter time than taking an entire course. It builds on your current knowledge and skills to convert you to a user of Amadeus.
What do I need?
Good English Skills and a genuine interest in the Travel and Tourism Industry plus previous knowledge of a CRS (Sabre or Galileo)Hayton College courses are accessed from a computer using the internet. Basic PC skills along with keyboarding skills are required to complete Hayton College courses.
My commitment
You must complete the Student Profile e-mailed after registration and include a photocopy of your photo ID. You must set aside several hours a week consistently over several months in order to complete the course successfully. You must take all Quizes, Drills and Exercises in the order in which they appear and keep in touch with your tutors throughout the course
Our commitment to you
Hayton College is dedicated to student support from the moment you register.
Students receive one to one e-mail support from an Industry Expert.
Hayton tutors and trainers all have relevant Industry and Training Experience
Hayton College offers its students:dedicated e-mail support, telephone and Skype support (at agreed times) if required, readiness checks prior to quizes plus additional prepared exercises where required.
For students requiring additional support, tutoring packages are also available.
What jobs can I do after
After successful completion you will be able to work with Amadeus with confidence knowing you can make reservations for clients, issue e-tickets, fare quote etc. Usually these jobs will be in airlines, tour wholesalers, ticket consolidators or as a travel agent / travel consultant.Introduction to the Travel & Tourism Industry to gain important background knowledge that will give you confidence at those all important job interviews.