Course Name: Introduction to the Travel & Tourism Industry
Course Fees : US$95 for the online course + USD90 for the final assessment.
Duration: 15 – 20 hours for all lessons and quizes.
Up to 6 weeks for the Final Assessment project for students who want an Australian Statement of Attainment.
Certificate of Completion issued on Successful Online course completion.
Unit of Competency: Develop and update tourism industry knowledge.
Competency Code: SITTIND10A
What you will learn:
This knowledge based course will give you the industry knowledge required to land that first job and start an exciting career in the Travel and Tourism industry. It’s a great course for those deciding whether a Travel and Tourism career is for them. It’s also great for industry beginners!
This programme will give you the industry knowledge it normally takes new employees about 2 years to gain. It will also give you the confidence you need at those all important job interviews.
You’ll learn about all the Industry sectors, its companies and their inter-relationships, what the employees of Travel companies do each day and you’ll get answers to the many questions you may have about this dynamic industry including:
Why is there a Tourism Industry?
What is the “Travel” Industry?
What is a Tourist?
What skills do I need to join this Industry?
Why do people travel?
Where do they go?
What services do travellers need and expect?
Who works in this Industry?
Where do they work?
What do they do each day?
If I join the industry will I get to travel?
How can I understand the jargon?
You will learn about the impacts of tourism, different tourism markets, the industry sectors and their services, major tourism bodies, environmental issues, career opportunities, and the growing importance of e-business. You will also learn to correctly identify the various sources of information on the tourism industry.
The course will train you to update tourism industry knowledge, to monitor current issues of concern to the industry and share updated industry knowledge with clients and colleagues.
To register:
Simply click on the Enrol Now button and follow the prompts. You will receive an e-mail acknowledging your registration.
After registration:
You will be e-mailed a Student Profile to complete and return to the College plus a receipt for the course fee.
After your enrolment is processed, you will be e-mailed instructions along with a username and password that will give you access to the course which is delivered entirely online.
Training Tips will be provided.
Who is this course for
Developed for people who are new to the Travel Industry or are hoping to join it.
An ideal course for:
People changing careers who would like to know if the travel industry is right for them
People who would like a career in travel but feel they don’t have the knowledge of the industry they will need to be effective in the workplace School-leavers who would like an understanding of the travel industry before making a decision about a career choice
Anyone interested in the Travel and Tourism Industry and its place in the Global Economy.
This course will introduce you to the world and terminology of Travel and Tourism. Ideal for those with no previous industry experience as this course outlines the background information and knowledge that industry employees usually take about a year to learn and absorb - all they need to know to apply for jobs and start that entry level position.
This course will give students the confidence to attend job interviews as they will understand the industry’s terminology, sectors, markets, inter-relationships.
After employment, you will find you have the skills and information required to “Develop and update your Tourism Industry knowledge”.
Detailed Curriculum
The course is divided into topics, each topic is broken into lessons (14) and Online Quizes (7). It is important to take each quiz as the questions reinforce the learning process and help you to remember the key learning points. You should complete the material within one month for maximum retention but you have access to the material for 3 months after registration at which time your access will expire. By this time you should have also completed the final assessment tasks.
Course Content
Lesson One: Welcome to the World of the Tourism Industry.
Lesson 2:Tourism Industry Background plus Quiz 1
Lesson 3:What Travellers Need
Lesson 4:The Reasons People Travel - Quiz 2
Lesson 5:Tourists, Types of Tourism and the Industry's Main Sectors
Lesson 6:The Transportation Sector - Quiz 3
Lesson 7:The Accommodation Sector
Lesson 8:Tour Wholesalers, Tour Operators and other Industry Companies
Lesson 9:The Promotion and Distribution Sector - Quiz 4
Lesson 10:Impacts of Tourism Quiz 5
Lesson 11:Tourism Technology
Lesson 12:Tourism Terminology Quiz 6
Lesson 13:Employment Opportunities in the Travel Industry
Lesson14:Revision and Preparation for Assessment - Quiz 7
Final Assessment
Is it for you?
If you want to join the Industry and know very little about it – this is for you!
If you are making a career decision and are not sure which industry to join – it’s for you.
What do I need
A genuine interest in the Travel and Tourism Industry. Good English skills and basic PC/ Keyboarding skills are required along with access to a computer with internet. A quiet and comfortable space for studying will also help.
My commitment
You will need to read all Training Tips and Instructions sent out with the course Log in details. Then you will need to set aside a certain amount of time per day or week to complete the courses. we advise students to do only one lesson at a time and then review any notes you have taken. Do the quizes as they appear. Complete all assessments in the timeframe given.
Our commitment to you
What jobs can I do after I complete this course?
Completing Introduction to Travel & Tourism is a great first step to landing a job in the Travel & Tourism Industry. The course will teach you about the Industry sectors, companies and their inter-relationships and help you decide where you want to work in this dynamic Industry.
However, in addition to this course you usually need the practical skills so important in the industry. After completing Introduction to Travel & Tourism Industry, Hayton College recommends students complete a computerised reservations course to give you the “hands-on” GDS skills required in operations areas of the travel industry including: airline reservations, tour operator reservations, ticketing consolidators, travel agent / consultants.
Why is there an assessment fee for a Statement of Attainment?
Most students want to learn as much as they can about the industry in as short a time as possible. This 2 fee structure means they can take the knowledge based material follow this with the skills based courses and then take the final assessment (which must demonstrate that they can develop and update tourism industry knowledge) when they choose, usually after the skills based courses are completed when they have learned a great deal more about the industry.
What will I learn on this course?
You'll learn about the Industry's sectors, companies and their inter-relationships, what the employees of the Industry's companies do each day and you'll get the answers to the many questions you may have about this dynamic industry.
What equipment do I need to take this course?
Hayton College courses are accessed from a computer using the internet. Minimum system requirements follow:
Broadband internet connection, recommended is a Pentium 4 or higher computer with 256mb RAM (MACs are also OK), Monitor at 1024 x 768 resolution or higher, Internet Explorer 6.1 and higher or Firefox 1.5 and higher (Firefox 2.0+ recommended)
Q: Will this course help me work out in which sectors of the industry I might like to work?
:It will. You will understand the sectors, the companies, their functions, staff roles, required skills and much more.
What happens after registration?
You will receive an e-mail acknowledging your registration and will be contacted by the College with Log in details within 24 hours of registration. Please complete the Student Profile when you register as a receipt for the course fee will be sent to the address supplied on this document.
What about the course assessment, how is that structured?
Formative assessments take place throughout the course in the form of Online Quizes. It is a good idea to try to achieve 100% in each of these to demonstrate you have understood the content. The final assessment is in 2 parts: Part A is a knowledge based Question and Answer assessment completed online. Part B: is a research project in which you must demonstrate a broad understanding of the Tourism Industry, the skills and knowledge required to develop and update knowledge of the tourism industry including the role of the different industry sectors and the key legal and ethical issues of the industry. On successful completion of Part A you will be able to download a Certificate of Completion, if oyu want to be eligible for a Statement of Attainment there is a further assessment to complete and an assessment fee of 125.00 to pay.
How will this course apply in the workplace?
The knowledge you gain on this course underpins effective performance in all sectors of the industry. The ability to develop and update tourism industry knowledge is a key part of an employee's work in the industry and this course focuses on training students to be able to collect and interpret information relevant to their sectors of work and the wider industry as a whole.The final assessment will test this.
What will I have at the end of the course?
On successful completion of this Unit of Competency you will have the skills required to develop and update Tourism Industry knowledge and understand that you must continue to do so after starting work to remain current and up to date with industry events.
What certificates will I get?
On successful completion of the online assessment you may download a Certificate of Completion, for a Statement of Attainment you must demonstrate the skills and knowledge required. After being deemed "competent" you will receive a Statement of Attainment - this result will look great on your CV.
What is a Statement of Attainment?
A Statement of Attainment is a Certificate issued by a Registered Training Organisation or RTO under the AQF. It confirms that a candidate has demonstrated competence in the required knowledge and skills of the unit assessment. A Statement of Attainment lists the Units of Competence in which the candidate has been assessed as competent. Each Statement of Attainment earned by a candidate may contribute to a qualification outcome.
What is an RTO?
RTO means Registered Training Organisation. RTOs exist throughout Australia and are approved by state training authorities (such as the Northern Territory Department of Employment, Education and Training) to provide training and/or assessment services for VET qualifications.