Course Name: CRS Training – also called GDS Training.
Course Fees: US$255
Duration: Approximately 80 Hours online including final assessment. On average this will take 3 months to complete.
Unit of Competency: Control reservations using a Computerised System.
Competency Code: SITTTSL010A
What you will learn:
A Computer Reservation system known as a CRS is also called a GDS in some markets. This is a short term for a Global Distribution System. You will learn how to check for airline seat availability, make, amend and cancel client bookings, quote airfares, issue e-tickets and many more travel industry processes – you will actually be doing what Travel Industry Employees do each day while learning a great deal about the airline and agency sectors. Amadeus is most widely used GDS in India but you can also train to use Abacus, Galileo or Sabre if you need to use these systems in your job role.
To register:
Simply click on the Enrol Now button and follow the prompts. You will receive an e-mail acknowledging your registration.
After Registration:
You will receive an e-mail acknowledging your registration. Please complete the Student Profile when you register and a receipt for the course fee will be sent to your e-mail address. After your enrolment is processed, (may take up to 24 hours depending on when you register) an Account ID and Password will give you access to the course which is delivered entirely online. Divided topics, lessons, drills and exercises followed by quizes and final assessment to demonstrate competency. It is important to take each quiz as the questions reinforce the learning process and help you to remember the key learning points. You should complete the material within 3 – 4 months ideally for maximum retention but you have access to the material for 6 months after registration – at which time your access will expire. By this time you should have also completed the final assessment tasks. Requests for an Extension: Naturally, if you have any problems meeting this deadline we will consider an extension, please e-mail the College outlining the reasons for your request.
Qualifications/accreditation/recognition:
Computer Reservations Systems Training has been accredited by VETAB. (NSW Vocational Education & Training Board) On demonstration of competence and successful completion of this Unit of Competency a nationally accredited and industry recognised Statement of Attainment will be issued. This represents credit towards the SIT Certificate III in Tourism (Retail Travel Sales)
Who is this course for?
Computer Reservations Systems Training is designed for people who wish to work for an airline in the Reservations or Fares & Ticketing department, a Ticket Consolidator, Tour Operator or as a Travel Agent Travel Consultant. Train to use Amadeus, Galileo or Sabre.
Detailed curriculum
Amadeus GDS Airline Reservations – Part I
Agent work areas, AIS, basic and advanced PNR elements, basic flight availability, basic timetables, basic/miscellaneous PNR retrieval entries, book/cancel/rebook segments, calculator functions, calendar functions, cancel/change PNR elements, change/cancel seating elements, clock functions, currency conversion, encode/decode aircraft equipment, encode/decode airlines, encode/decode cities and airports, encode/decode countries, flight details, help system, seat maps/requests/wishes, sign in/out.
Advanced flight availability, ARNK segments, change segment status, direct access, non-homogeneous PNRs, open segments, option element, passive segments, placing PNRs on queue, PNR claim, priority waitlist, profiles, queues, schedule changes, split PNR, waitlist assurance, waitlist segments.
Amadeus GDS Automated Fares and Ticketing – Part II
"Best Buy" pricing, "Best Buy" pricing with automatic rebook, change/delete fare elements, change/modify fare displays, commission element, create TST, delete TST, electronic ticketing, fare displays, fare endorsement element, fare notes, fare routing information, fare rules, form of payment, itinerary pricing, pricing specific passenger types, pricing specific passengers, pricing specific segments, print tickets, print tickets from queue.
Is it for you?
If you want to work in travel this is the comprehensive training course for you. On successful course completion you will be competent in the skills required to book client itineraries, fare quote and issue e-tickets. Choose from Amadeus, Galileo or Sabre.
What do I need?
Good English Skills and a genuine interest in the Travel and Tourism Industry. Hayton College courses are accessed from a computer using the internet. Basic PC skills along with keyboarding skills are required to complete Hayton College courses.
My commitment
You must complete the Student Profile e-mailed after registration and include a photocopy of your photo ID. You must set aside several hours a week consistently over several months in order to complete the course successfully. You must take all Quizes, Drills and Exercises in the order in which they appear and keep in touch with your tutors throughout the course
Our commitment to you
Hayton College is dedicated to student support from the moment you register.
Students receive one to one e-mail support from an Industry Expert.
Hayton tutors and trainers all have relevant Industry and Training Experience
Hayton College offers its students:dedicated e-mail support, telephone and Skype support (at agreed times) if required, readiness checks prior to quizes plus additional prepared exercises where required.
For students requiring additional support, tutoring packages are also available.
What jobs can I do on course completion
After successful completion, Students will be able to apply for travel jobs with confidence knowing they can make reservations for clients, issue e-tickets, fare quote etc. Usually these jobs will be in airlines, tour wholesalers, ticket consolidators or as a travel agent / travel consultant.
For people new to the Industry Hayton College recommends students complete Introduction to the Travel & Tourism Industry to gain important background knowledge that will give you confidence at those all important job interviews.
What is a CRS?